Home The Science of Service The science of enhancing customer and workplace experiences

The science of enhancing customer and workplace experiences

Buildings and workplaces are about so much more than the walls around them. It’s the people within them that give them meaning, and that’s why at Mitie, we are helping our clients offer the very best customer and employee experiences.

Using connected technologies to make workplaces hyper-aware and adaptable, algorithms to pinpoint the strengths and weaknesses of workplace experiences, and with a deep understanding of how and why customers experience or choose an organisation or brand, our team of experts turn data into the insights that deliver experiences that can help you stand out.

There’s a science to keeping people safe, happy, and productive whatever their needs and preferences, and at Mitie we combine innovation and intelligence to deliver experience solutions with impact.

How Mitie helped a Government department make data-driven decisions to improve the effectiveness of their workspace

With an increase in hybrid working, our client wished to optimise its workspace for a varied and multi-generational workforce, and attract the very best talent.

Discover smart workplaces

Creating offices that are fit for now and the future.

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